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Feature: Consumer Commission receives record number of complaints

───   OLEBOGENG MOTSE 10:15 Sun, 19 Apr 2020

Feature: Consumer Commission receives record number of complaints | News Article
Photo courtesy of the National Consumer Commission (NCC)

The OFM News team interviewed, Acting Commissioner at the National Consumer Commission (NCC), Thezi Mabuza, to explain how members of the public can report retailers and suppliers to the commission and to speak on the number of complaints received.


Mabuza says the NCC has, since the coronavirus outbreak in South Africa and subsequent lockdown, been inundated with complaints from the public regarding the price inflation of essential items, such as hand sanitisers, gloves and masks. The NCC has now updated the public on a few of these cases, one of which has been has been taken to the Consumer tribunal for prosecution. 


The public can contact the National Consumer Commission on 0800 014 880. 

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