UIF Commissioner Teboho Maruping says the fund encounters several problems when processing some claims.

"We are using an automated solution and so it reads every space that you supply so, for example, your ID, maybe you put in your ID number and put a dot at the end of the ID number then it will pick it up as an error.

"Some of those we can pick up quickly and then we move forward but that puts us back a day. Some people give us bank accounts that are closed or inactive," he said.

More than 725,000 workers still have not been paid after being placed on leave or temporarily laid off due to the COVID-19 crisis.

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