South Africa
Slow internet as Openserve undersea cables fail─── 15:18 Fri, 17 Jan 2020
Internet users in South Africa have been hit with slow internet since Thursday after two key undersea cables that connect South Africa to the global internet were both hit by separate failures.
The South Atlantic 3/West Africa (SAT-3/Wasc) submarine cable, which links Portugal and Spain to South Africa, with connections to several West African countries along the way, has been hit by a breakdown near Libreville, Gabon.
Meanwhile, the West Africa Cable System (Wacs), which links South Africa with the United Kingdom, also along the west coast of Africa, saw an outage off the coast of the Democratic Republic of the Congo.
In a written statement, infrastructure provider OpenServe said international voice calling and mobile roaming has also been impacted.
"The unusual and simultaneous dual cable break has resulted in customers, that are connected to Openserve’s global capacity clients, experiencing reduced speed on international browsing. International voice calling and mobile roaming have also been impacted.
"Openserve appreciates the patience of all affected clients and their customers as undersea cable infrastructure repairs are complex and can be time-consuming."
A number of internet service providers (ISP) have been affected, including Afrihost and WebAfrica.
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