The Joyride Blog
Weird Wide Web - Retailers are now charging $5 for browsing─── 16:19 Tue, 24 Nov 2020
Would you pay a browsing fee at your favourite retailer?
"Showrooming: It's when a customer walks into a brick-and-mortar store, tries out a product, and then leaves and buys the item online. Since the intent of a showroomer is never to buy anything during said trip, the practice is really starting to annoy retail stores.
One merchant in Brisbane, Australia (which sells food and supplies to those with celiac disease) has finally had enough. Unhappy that customers to his store were showrooming, the owner has implemented a $5 fee for "just looking." If the customer ends up buying something, that $5 is reimbursed on their bill.
This is clearly not the best situation for all parties involved. Customers certainly don't want to lay out $5; and it's doubtful that the owner really wanted to put this policy into place had he not felt it was necessary for his business' survival. On Facebook, he explained, "I get some very sick people through the door, and all occupy 20 to 30 minutes, average, of time. Like anyone else, I would like to get paid for my work."

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