According to ndtv, the woman called 911 and said on the phone that she needed help “getting all her chicken” from fast food restaurant KFC. She told the emergency operator that the restaurant had only given her four pieces of chicken while she had paid for eight.  

Fox8 reported that the woman told the dispatcher, “I only got four pieces of chicken and I want my chicken.” The dispatcher responded by telling her, “There is not much the police can do about it,” and attempted to explain to the woman that this was just a civil matter and not a criminal one. The operator further attempted to explain to her that she would have to take it up with the management of the restaurant and not the police. An officer however, was still dispatched to the location but was unable to aid the woman with her grievance.

This incident took place within the city of Cleveland with the local police chief even making a statement trying to remind people to only call 911 if the matter was an emergency. He said, “While we are here to serve the public, an incorrect drive-thru order is not a police matter.”

The emergency services number of 911 in the United States of America is known to often receive calls about matters that are not serious, with authorities routinely reminding citizens to only use it in case of emergencies.

Pizza saves a life

In a similar story, but with a more sensible reason, in 2015, a woman in Florida was held hostage and used her local pizza restaurant's app to save herself.  In a story reported by CNN in 2015, Cheryl Treadway was held by her boyfriend at knifepoint , along with her three children. Authorities said.  "Under the comments section, there was a message asking them to send help and call 911 as they were being held hostage," the Highlands County Sheriff's Office said in a statement.

The restaurant chain sent authorities to her house in Highlands County, where Treadway greeted them, carrying a child.

"She related to deputies that her boyfriend, Ethan Nickerson, was in the home armed with a knife and that her other two children were also in the home with him," authorities said.

They escorted her to safety and coaxed Nickerson to come out peacefully. After some resistance, he emerged 20 minutes later, and the other children were removed from the home unharmed.  Read more about this story by clicking here.